FAQ

A. Several things can cause a pool to lose its clarity – inadequate water circulation, chemical imbalance, poor filtration, low sanitizer levels or lack of oxidation. 

A. Yes! If left unchecked, algae can grow in free-floating patches or cling to pool walls. Not only can algae clog filters, it eventually can cause pool surface damage and impact swimmers’ health. 

A. NEVER experiment! Improper measuring and mixing of chemicals – whether diluted or concentrated – can create both unwanted reactions and potential health hazards. Follow the manufacturer’s instructions with special attention to safety gear, clean up and storage. 

A. RWI stands for recreational water illnesses that are caused by bacteria found in water, such as pools and spas. RWI usually involves diarrhea-type illnesses, but also can cause skin rash and ear, eye or respiratory infections. Pool and spa water requires proper chemical treatment to lessen the incidence of RWI. Also, people should avoid swallowing pool water and not swim while sick. 

Contact a professional pool service technician for additional guidance on these and other pool care issues.

Picture Perfect Pool Services offers Residential and Commercial pool services.  What's offered for each type of service varies. These questions are answered in detail on the related service page.

See our Residential Pool Services page for details about residential services and our Commercial Pool Services page for details about our commercial services.

You should clean your pool regularly to help prevent the build up of debris and algae growth.  It's hard to give an exact schedule for cleaning because there are several factors that influence it.  For example; you should clean your pool more often if you live in a warm environment or you're experiencing heavy usage or if there has been some sort of event that that has deposited leaves or other vegitation in your pool.  

Pools typically require less cleaning in the winter as usage is usually down and the weather is usually colder.  But you should always keep a lookout for leaves and other materials that can be deposited in the pool.

During the swimming season, you should check your water's chemistry at least once a week to make sure the chemical levels are balanced and safe for swimmers. Some pool owners might need to do tests more frequently, particularly if the water chemistry is causing issues like algae development or hazy water. Testing your water is also a good idea if it has been a while since a hard downpour or if a lot of people have used the pool.

That can really vary.  For example, some days you can get away with just testing the water chemistry (pH and chlorine).  If everything falls within range and the pool is clean then it may only actually take you 5 minutes.

But if the chemistry is off and/or you've recently experienced an event that has dumped leaves or dirt into the pool then you're looking at potentially over an hour to get everything back into tip-top shape.

And of course, the bigger the pool, the longer cleaning takes.

Picture Perfect Pool Services offers Residential and Commercial pool services.  What's offered for each type of service varies. These questions are answered in detail on the related service page.

See our Residential Pool Services page for details about residential pools and our Commercial Pool Services page for details about our commercial services..

Yes we are trained and licensed.  Our pool tech's go through a month long intensive field training to learn about testing water, how to change water chemistry if needed and also about all the equipment used to keep your pool going. 

As far as licensing, we have California Contractor's licenses for Pool and Spa Maintenance (C-61/D35) and also as a Swimming Pool Contractor (C53).   Our contractor license number is #719904.

At the current time we don't offer online scheduling.  We're always looking at technology to help run the busiiness and make it more convenient for our customers and this is an area we're reviewing.

No, in fact most of our customers are not home when we service their pool.  They just leave us keys, combinations and directions for how to acces their property for service.